Welcome to HCDE 518: User-Centered Design!
In this course, we will explore the user-centered design (UCD) paradigm, emphasizing how user research and prototype assessment can be integrated into different phases of a design process. We’ll consider the origins of user-centered design and its relationship to other design philosophies. We’ll talk about various theories of human behavior that affect how users interact with systems.
We’ll look at methods as well as case studies of the application of different approaches. We will also consider the organizational and economic challenges inherent in pursuing a user-centered design approach.
By the end of the course, you should be able to:
- Given a problem setting, critically discuss the appropriateness of potential design methodologies such as contextual design, scenario-based design, participatory design, etc
- Describe the impediments to achieving a human-centered design process within organizations
- Gather useful information about users and activities through observation or systematic inquiry
- Employ selected design methods at a basic level of competence: concept sketching, affinity diagrams, card sorting, scenarios of use, personas, story boarding, and usability evaluation.
- Create a working prototype for a mobile smart phone application and perform a user experience evaluation.
- Produce a value creation and value capture plan along with a briefing book for your human centered design.
While not required for the course, there are two books that I strongly recommend you acquire:
- Adrian Slywtozky's Demand: Creating What People Love Before They Know They Want It.
- Tim Brown's Change By Design: How Design Thinking Transforms Organizations and Inspires Organizations.